Privacy Policy for Steve’s Cutlery

Effective Date: 21st Jan 2025

Steve’s Cutlery (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your personal information. By using our website [www.stevescutlery.com] (the “Site”), you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you make a purchase, sign up for our newsletter, or fill out a form, we may collect your name, email address, billing and shipping address, phone number, payment information, and any other personal details you provide.
• Non-Personal Information: We automatically collect non-personally identifiable data such as your IP address, browser type, device type, and information on the pages you visit and how long you spend on them. This data helps us analyze trends and improve our site.

2. How We Use Your Information

We use your information for the following purposes:

• To process your orders and complete your purchases.
• To communicate with you about your orders, customer service requests, and general inquiries.
• To send promotional emails, newsletters, and special offers (with your consent, where applicable).
• To analyze and improve the functionality and performance of the Site.
• To protect the Site, prevent fraud, and comply with legal obligations.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small files placed on your device that help remember your preferences and track how you interact with our Site. You can control cookie settings through your browser, but disabling cookies may limit certain features and functions of the Site.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third parties in the following cases:

• Service Providers: To complete transactions, handle payments, deliver products, and improve the Site, we may share your data with third-party service providers, such as payment processors and shipping companies.
• Legal Compliance: We may disclose your personal information to comply with legal obligations, such as responding to subpoenas or regulatory requests.
• Business Transfers: In the event of a business merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

5. Data Security

We use industry-standard security measures to protect the personal information you provide to us. However, no data transmission or storage can be completely secure. While we implement reasonable precautions to protect your information, we cannot guarantee the absolute security of your data.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections or updates to your personal data.
• Opt-out of receiving marketing communications by clicking the “unsubscribe” link in any email or by contacting us directly.
• Request the deletion of your personal information, subject to certain legal exceptions.

To exercise any of these rights, please contact us using the contact information below.

7. Children’s Privacy

Steve’s Cutlery does not knowingly collect personal information from children under the age of 13. If we discover that we have unintentionally collected such information, we will take steps to remove it from our records. If you believe we have collected data from a child, please contact us immediately.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated Privacy Policy on this page and revise the “Effective Date” at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your privacy.